Shipping policy

Thank you for shopping with Madan Lolo Epis. Please review our shipping policy below for important information regarding order processing and delivery.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Destinations

We currently ship within the United States and select international locations.

Estimated Delivery Times

• United States: 3–7 business days

• International Orders: Delivery times may vary depending on destination and local postal services

Please note that delivery times are estimates and may be affected by external factors beyond our control.

Shipping Fees

Shipping fees (if applicable) are calculated at checkout. Promotions such as free shipping may be offered from time to time.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us and we will assist you in resolving the issue with the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can assist you promptly.

Contact Us

For any questions regarding shipping, please contact us at:
📧 contact@madanloloepis.com